Enable synced captions

Assign the BrightSign Mediaplayer to the Work

On the Admin Dashboard homepage, click the BrightSign Mediaplayer's name, which should be a link that looks like mediaplayer-1. This will open the BrightSign's configuration page, which is a form similar to the one used when creating or editing an Exhibition or Work.

Find the field called Linked Work and select the Work you created in the previous step from the dropdown menu.

Then, click the Update Mediaplayer button at the end of the form to associate the BrightSign Mediaplayer with the Work.

Restart the video file

Because the BrightSign Mediaplayer is already playing your test media, captions will not become synced until the next time the video file restarts.

To force a restart of the video file, you can click on the [controls] link next to the Mediaplayer's name on the Admin Dashboard homepage, and then click the Reload Application button.

Check caption sync

From the Admin Dashboard homepage, click on the title of the Work, which should look like My First Work (John Doe, 2017).

This will open the Work's guest view page, where you should see the captions displayed in the center of the screen and updating in synchrony with the video content on the BrightSign Mediaplayer's monitor.

If the captions are not displaying, or are not updating in synchrony with the video content, please contact the AccessKit team for assistance.