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How-to/Gallery Tasks/Direct guests to captions

Direct guests to captions

Learn how to direct guests to captions.

Notifying guests that captions are available is an important part of implementing AccessKit at your museum or gallery - as important as providing captions themselves, and sometimes more difficult!

Inclusion on your website's Accessibility page

We recommend including a link to the AccessKit guest view home page on your website's Accessibility page. This provides a single place for guests to find information about your AccessKit installation, including how to access captions, audio descriptions, and transcriptions.

Your guest view home page link should be:

https://<your-accesskit-subdomain>.accesskit.cc

Integration with your existing mobile guides

You might want to include links to AccessKit in your existing mobile guide, or even embed AccessKit directly within it. To learn more about this, please check out our corresponding mobile guide integration tutorial.

It is common to use QR codes in the gallery - either in exhibition wall text, next to a specific work, or on the floor, with iconography indicating that captions and/or audio/AD is available.

For more information about creating QR codes and deploying them, see the QR Codes Guide.

Information for Docents

It is a good idea to ensure that docents and gallery attendants are aware of the availability of captions and assitive audio, and how to access them. Here's some copy that you can use to inform your docents:

AccessKit provides captions, which transcribe the audio contents of video and multimedia artworks, to enhance the viewing experience for hearing-impaired guests. These are accessed directly via viewers' mobile devices and displayed live alongside video works, and may be available in multiple languages. Guests can access the captions by scanning a QR code or following links in the mobile guide [depending on your configuration].

Likewise, some Works may have either synchronized audio tracks or Audio Description (AD) These descriptions create a holistic experience for visually-impaired guests and may be accessed with or without headphones or via Bluetooth enabled hearing aids.

Additionally, AccessKit maintains a channel to Transcriptions of video and multimedia Works. This allows curators, critics, and guests to independently investigate and reference the complete, corresponding texts to these artworks.

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